Checkweigher / Weight Checker / Checkweighing Machine

FAQ:

1. How to install the new machine?
Firstly, our machines are designed easy for installation; and we also supply a very detailed operation manual and installation videos to you.  If needed, we'll arrange the technical engineer to service overseas. We'll share the cost and fees with our customer.

2. How to solve the problems during using the machines?
We have special after-sale team ready to solve the problems for our customers at the first time. Firstly, customers can describe the problems to us by email or telephone; sometimes we need you to supply the problem pictures and videos for our technical engineers for reference. After finding the problem, we'll discuss and give you the most effective solution in a short time. If needed, we'll arrange the most experienced engineer to go to your factory for solving your problems as soon as possible.

3. Warranty period and spare parts supply?
We have one year warranty and life-long maintenance. During the first year, if any parts broken not occurred by human, we will supply the new replacement parts freely. 

4. Do you supply OEM service?
Yes. OEM service is available. Our professional designer would make your private idea into being. We will protect your sales area, ideas of design and all your private information.
And we are negotiating with agents and distributors in many countries.

5. Do your machines have Invention Patent?
Yes. We achieved 5 core software copyright and 9 patents technology authorizing.

6. How do your machines connect with computer, printer, scanning or coding machine?

Connect through the RS232 or RS485 port of the hardware configuration and a variety of compatible communication protocols of the software directly with the computer and printer/scanner to output the weighing data.

7. What's the relationship between Zhuhai Dahang and zhuhaiKangDing?

Our company Zhuhai Dahang is Zhuhai KangDing Electronic holding, the quality control and service management is very strict.


Trade Terms:

MOQ: 1set 
Trade Terms: FOB, CIF, EXW
Payment Terms: T/T, 60% in advance, 40% balance before shipping
Delivery Time: Within 22~25 days since payment receipt  
Packing: Professional export  wooden case
Shipping: By sea delivery

Thanks a lot for your attention on our Checkweigher / Weight Checker / Checkweighing Machine. Please feel free to leave the message of your specific requirements; we will customize the machine for you.